Question 1

How do I write an appliance repair invoice?

Accepted Answer

To write an appliance repair invoice, start by downloading our free template. Add your business name, certification numbers, and contact information at the top. Enter customer name and service address. Include appliance details like brand, model number, and serial number. List the problem description and diagnostic findings. Break down all charges including diagnostic fee, parts with part numbers and costs, labor hours and hourly rate, and any travel charges. Calculate subtotal, add applicable tax, and show total due. Include payment terms, warranty information for parts and labor, and your signature. Keep a copy for your records and provide one to the customer.

Question 2

What is the 50 50 rule for appliances repair?

Accepted Answer

The 50/50 rule for appliance repair means if the repair cost exceeds 50% of the replacement cost for a new appliance, the customer should seriously consider buying new instead of repairing. For example, if fixing a 8-year-old refrigerator costs $600 but a new comparable model costs $1,000, that is 60% of replacement value and the customer might be better off replacing it. This rule helps customers make smart financial decisions. Age also matters since older appliances may have more problems soon. Professional technicians mention this rule on invoices when applicable to demonstrate honest advice and build long-term trust.

Question 3

Is the appliance repair invoice template completely free?

Accepted Answer

Yes, absolutely free. Download the appliance repair invoice template free in Excel, PDF, or Word format with no email required, no credit card needed, and no hidden costs ever. Use it for unlimited repair jobs.

Question 4

What should be included on an appliance repair invoice?

Accepted Answer

A complete appliance repair invoice should include your company name and contact information, technician certification or license numbers, customer name and service address, invoice number and service date, appliance information including brand and model and serial number, problem description and diagnostic findings, detailed breakdown of all parts used with part numbers, labor hours and hourly rates, diagnostic fee and travel charges if applicable, subtotal before tax, sales tax, total amount due, payment terms and accepted methods, warranty information for parts and labor, and any service recommendations or follow-up needed.

Question 5

Should I charge a diagnostic fee for appliance repair?

Accepted Answer

Yes, always charge a diagnostic fee, typically $75-150 depending on your market and appliance type. This fee covers your time, expertise, and travel to diagnose the problem. If the customer approves the repair, you can apply the diagnostic fee toward the total repair cost. If they decline, you still get paid for your diagnosis work. This protects your business from customers who just want free troubleshooting advice.

Question 6

How should I price parts on appliance repair invoices?

Accepted Answer

Price parts at your actual cost plus a reasonable markup, typically 20-50% depending on the part and your market. List each part with manufacturer part number, description, and price. Some technicians show cost plus markup separately for transparency, while others just show the final parts price. Either approach works as long as pricing is fair and competitive. Include trip charges if you had to order parts and make a second visit.

Question 7

What payment terms should I use for appliance repair?

Accepted Answer

For residential appliance repair, "Due Upon Completion" or "Payment Due Today" is standard. Most technicians collect payment immediately after completing the repair before leaving the customer location. For commercial accounts or property management companies, Net 15 or Net 30 terms are common. Always establish payment expectations upfront and collect payment same day when possible to maintain healthy cash flow.

Question 8

Should I offer warranties on appliance repairs?

Accepted Answer

Yes, offering warranties builds customer confidence and is industry standard. Typical warranties are 90 days to 1 year on parts depending on manufacturer warranty and 30-90 days on labor. Clearly state warranty terms on every invoice including what is covered, duration, and any exclusions. Note that warranties typically do not cover damage from misuse, unauthorized repairs, or normal wear. Written warranty terms protect both you and the customer.

Question 9

How do I handle situations where repair costs are very high?

Accepted Answer

When repair costs approach 50% or more of replacement value, inform the customer about the 50/50 rule and suggest they consider replacement, especially if the appliance is older. Provide the repair cost breakdown on your invoice but also note the approximate cost of replacement. Honest advice builds trust and often leads to referrals even if customers choose not to repair. Some customers will still choose repair for various reasons, and that is fine too.

Question 10

Can I customize the appliance repair invoice template?

Accepted Answer

Absolutely. All three formats are fully customizable. Add your company logo and branding, include certification and insurance information, modify sections to match your services, add fields for appliance-specific details, customize warranty terms, adjust tax calculations for your location, add service recommendations sections, and change fonts and colors. The Excel and Word versions are especially easy to customize.

Free Appliance Repair Invoice Template

Download Your Free Appliance Repair Invoice Template

Excel Template

PDF Template

Word Template

Everything Appliance Repair Techs Need

Detailed Service Documentation

Parts Cost Tracking

Labor Hour Documentation

Multiple Format Downloads

Warranty Information

Professional Appearance

How to Use Your Appliance Repair Invoice Template

Download Your Preferred Format

Add Your Business Information

Enter Service Call Details

List All Service Costs

Send and Track Payment

Common Line Items for Appliance Repair Invoices

Refrigerator Repairs

Washer & Dryer Repairs

Dishwasher Repairs

Oven & Range Repairs

Standard Service Charges

Best Practices for Appliance Repair Invoicing

Explain the 50/50 Rule Clearly

Separate Diagnostic from Repair Fees

Document Before and After

Include Part Numbers

Offer Payment Options

Provide Clear Warranty Terms

Why Choose Invoice Mama for Appliance Repair Invoicing

Invoice at the Job Site

Get Paid Immediately

Track All Service Calls

Professional Branding

Parts Inventory Tracking

Affordable Plans

Ready to upgrade from templates?

Templates are great. Automation is better.

What you get with Invoice Mama:

Frequently Asked Questions

More Invoice Templates

Handyman Invoice Template

Electrical Invoice Template

Plumber Invoice Template