Workflow
How to treat tax invoices from request to filing
Confirm registration, build the template, issue within deadlines, store copies, then reconcile to BAS labels using the same figures your customer saw.
1
Confirm GST registration and ABN details
Check the Australian Business Register and your ATO Online services messages so the ABN and GST status on the tax invoice match the entity making the supply.
Tip: If you are not registered for GST, do not label a charge as GST.
2
Pick a template that matches your sale sizes
Use a layout that includes purchaser identity fields when you often sell taxable supplies of $1,000 or more (GST inclusive), so you are not patching PDFs under pressure.
Tip: Reuse one compliant layout for all sale sizes when that is simpler for your team.
3
Issue within 28 days when a customer requests a tax invoice
Diary the request date when a buyer emails for a tax invoice, then issue within the ATO timeframe unless the $82.50 or less exception applies.
Tip: Send the PDF from the same accounting record you will use at BAS time.
4
Describe each line with enough detail for GST
Show quantities, prices, GST separately or with an allowed total price includes GST statement, and show how much of the sale is taxable when lines mix treatments.
Tip: Match product codes to the tax codes your software uses for BAS exports.
5
Store the document for at least five years
GST law expects records that explain transactions to be kept for at least five years, starting from when you prepared the record or completed the transaction, whichever is later.
Tip: Electronic tax invoices are acceptable when they contain the required information.
6
Reconcile to BAS labels before lodgment
Compare G1 and related fields to your issued tax invoices for the period, then lodge and pay using the due date on your BAS.
Tip: If a customer pays late on net 30, your BAS due date still follows the ATO calendar.