Playbooks

Business guides for invoicing and payments

Practical workflows for freelancers and small businesses: what to send, when to follow up, and how to keep documents consistent from quote to cash.

Billing in Australia? See Australian guides for GST and ATO-focused checklists. Billing in New Zealand? See New Zealand guides for IRD-focused GST invoices. Billing in Canada? See Canadian guides for GST, HST, and CRA-focused checklists. Billing in the United Kingdom? See United Kingdom guides for HMRC-focused VAT invoices. Also serving United States clients? Browse the full United States guides hub for net terms, deposits, and collections playbooks.

10 guides

Compare regions

International comparison

United States invoices rarely show a federal VAT-style tax line the way Australia, New Zealand, the United Kingdom, and Canada often do for GST or VAT. When you bill across borders, compare each country’s registration rules, invoice fields, and agency record-keeping expectations before you copy a template from another market.

Step-by-step

Browse every guide

Open a guide for scripts, checklists, and links back to glossary terms.

How to ask for a deposit before starting work

How to ask for a deposit before starting work: scripts, written terms, typical U.S. contractor amounts, and when state law limits upfront pay on home jobs.

Open guide

How to charge late fees on invoices

How to charge invoice late fees in the U.S.: written terms first, fee math on each bill, consistent AR notes, and attorney review for your state.

Open guide

How to convert an estimate to an invoice

Turn an approved estimate into a U.S. invoice: match line items to the quote, add PO and tax fields, set net terms, and send the bill right after sign-off.

Open guide

How to follow up on unpaid invoices

Follow up on unpaid invoices: cadence after net 30, scripts for email and phone, and invoice checks before you escalate. For U.S. small businesses.

Open guide

How to get paid faster as a contractor

U.S. contractor tips: deposits, progress invoices, fast pay methods, net terms in writing, and bills right after milestones. For trades and independent pros.

Open guide

How to invoice as a 1099 contractor

U.S. 1099 contractor invoicing: match W-9 and invoices, net terms, Schedule C records, Form 1099-NEC basics, and payment blocks that clear AP. For freelancers and independents.

Open guide

How to invoice as a general contractor

U.S. GC invoicing: schedule of values, pay apps, retainage, change orders, lien waivers, and clean owner-facing bills. Align contracts, AP, and subs on one billing story.

Open guide

How to invoice for a change order

U.S. contractor playbook: written notice, priced change request, signed approval, then invoice with CO number, PO, and schedule of values for AP teams.

Open guide

How to write a construction estimate

Write a U.S. construction estimate: site review, line-item takeoff, materials and labor, overhead, contingency, inclusions, and a clear path to quote or contract.

Open guide

What to include on a contractor invoice

U.S. contractor invoice checklist: legal name, PO, line items, tax, totals, pay link, and net terms that match your contract. For trades and independents.

Open guide

Operational playbooks

Turn billing definitions into repeatable processes

Each guide pairs with the glossary: terms first, workflows second. Use them together so estimates, quotes, and invoices stay aligned when cash flow gets tight.